Shipping

Holiday Shipping Cutoffs

St Patrick's Day – Sunday, March 17, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Sunday, March 10, 2024 at 11PM PT Friday, March 15, 2024
Standard UPS - Non-Personalized Items Monday, March 11, 2024 at 5PM PT Friday, March 15, 2024
Rush UPS - Non-Personalized Items
Thursday, March 14, 2024 at 4PM PT Friday, March 15, 2024
Easter – Sunday, March 31, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Monday, March 25, 2024 at 6AM PT Friday, March 29, 2024
Standard UPS - Non-Personalized Items Tuesday, March 26, 2024 at 6AM PT Friday, March 29, 2024
Rush UPS - Non-Personalized Items
Thursday, March 28, 2024 at 4PM PT Friday, March 29, 2024
Passover – Tuesday, April 23, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Wednesday, April 17, 2024 at 6AM PT Tuesday, April 23, 2024
Standard UPS - Non-Personalized Items Thursday, April 18, 2024 at 6AM PT Tuesday, April 23, 2024
Rush UPS - Non-Personalized Items
Monday, April 22, 2024 at 4PM PT Tuesday, April 23, 2024
Mother's Day – Sunday, May 12, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Monday, May 6, 2024 at 6AM PT Friday, May 10, 2024
Standard UPS - Non-Personalized Items Tuesday, May 7, 2024 at 6AM PT Friday, May 10, 2024
Rush UPS - Non-Personalized Items
Thursday, May 9, 2024 at 4PM PT Friday, May 10, 2024
Father's Day – Sunday, June 16, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Monday, June 10, 2024 at 6AM PT Friday, June 14, 2024
Standard UPS - Non-Personalized Items Tuesday, June 11, 2024 at 6AM PT Friday, June 14, 2024
Rush UPS - Non-Personalized Items Thursday, June 13, 2024 at 4PM PT Friday, June 14, 2024
Independence Day – Thursday, July 4, 2024
Shipping Order By Date To Deliver On Or Before:
Standard UPS - Personalized Items Wednesday, June 26, 2024 at 10PM PT Wednesday, July 3, 2024
Standard UPS - Non-Personalized Items Thursday, June 27, 2024 at 6AM PT Wednesday, July 3, 2024
Rush UPS - Non-Personalized Items
Tuesay, July 2, 2024 at 4PM PT Wednesday, July 3, 2024

Know when you need to place your orders to ensure they'll be delivered in time.

Shipping Types

Our products are delivered by Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address. Select furniture or oversized items may be delivered by Truck Delivery.

 

Front Door Parcel Delivery

Standard Shipping

Front Door items ship from our warehouse and arrive within 4-6 business days of receiving your order if personalization was applied and 3-5 business days if not personalized.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

 

Rush Shipping

For an extra charge of $26 per address we can arrange for rush delivery to most destinations within the contiguous 48 states. 

If we receive your personalized order by 4pm PT Monday through Friday, you'll receive your order within 2 business days; orders placed Friday after 4pm through Sunday will arrive on the following Tuesday. Non-personalized orders will arrive next day if placed before 4pm PT Monday through Friday; orders placed Friday after 4pm through Sunday will arrive on the following Tuesday. 

Truck Delivery is used for oversized furniture items and has an associated fee (standard shipping & processing costs still apply). Includes White Glove Service: your order is safely brought into your home by a skilled delivery team on a pre-scheduled date and timeframe (typically a 4-hour window), unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion.

Available in the contiguous 48 states only. Does not include installation (i.e. wall mounting of shelving units).

 

 

Note: Standard shipping and processing charges are applied for each delivery address on an order. Rush Delivery service is not available for some oversize items, out of stock items, items on backorder, or for items shipped directly from the manufacturer. Please call 1.888.965.6275 for more information.

 

 

Gift Cards

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by USPS with standard delivery (5-7 business days).
  • Next day delivery is available for an $12 charge – arrives in 1 business day if placed by 9am PT Mon-Fri.
  • Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.

Deliveries to Alaska, Hawaii, US Territories, and Military Addresses (APO/FPO)

Items shipped to Alaska, Hawaii and U.S. territories are delivered by USPS with an additional charge of $10. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. 

The standard shipping charge applies to orders shipped to APO/FPO addresses and will arrive within 4 to 6 weeks.

Shipping Rates & Fees

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

Front Door Parcel Delivery - Standard and Rush

SHIPPING RATES - to contiguous 48 states

Order Total

arrives in 4-6 business days if personalized,
arrives in 3-5 days if not personalized

 

 

 

 

add $26 to Standard fee, 
arrives in 2 business days if personalized,
arrives next business day if not personalized

 

 

Up to $45.00 $8.00 $34.00
$45.01 - $75.00 $11.00 $37.00
$75.01 - $95.00 $12.00 $38.00
$95.01 - $150.00 $13.00 $39.00
$150.01 - $300.00 $15.00 $41.00
$300.01 and over $18.00 $44.00

SHIPPING RATES - to Alaska, Hawaii, and US Territories

Order Total Arrives
Alaska/Hawaii Add $20 to standard rate 6-8 business days
US Territories* Add $20 to standard rate 10-15 business days

Rush Shipping is not available for items shipped outside the contiguous 48 states

*The regular shipping and processing charges listed above cover Parcel Postal Delivery.

Note: Standard shipping and processing charges are applied for each shipping address on an order.

Gift Cards - Standard and Next-Day

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by USPS with standard delivery (5-7 business days).
  • Next day delivery is available for an $12 charge – arrives in 1 business day if placed by 9am PT Mon-Fri.
  • Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.

Delivery Surcharges

Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges

Sales Tax

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*.

States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.

Shipping to International Destinations

Through our partnership with Borderfree, we are pleased to provide an enhanced international shopping experience for customers in various countries. Through Borderfree, we present product prices in the international currency of our customer's choice and a guaranteed order total. 

To access International Shopping, choose the international shipping destination and preferred currency on our website by selecting the “Ship to” control at the top of any page.

Shipping To USA from International Location

All international orders must have a ship-to destination outside the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.

Shipping To APO/FPO Address

If you have an U.S. billing address and are shipping to an APO/FPO address, please proceed through the domestic checkout process.

Learn More

To learn more about shipping internationally, view our International Help Topics.

Special Cases: Shipping Q&A

For Complete Q&As on Shipping, view our Help Topics page.

What happens if the item I ordered is backordered?

In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.

Can I ship to a PO Box?

We can ship most items to a P.O. Box. This excludes oversized items and those shipped directly from our manufacturers. You will receive a message during checkout if the item is not eligible to ship to a PO Box.

Can I ship an order to an APO/FPO address?

Yes, for an additional charge of $10.

When entering an APO or FPO address, please follow this example:

  • Name: PO3 Chuck Williams
  • Address Line: Marine Division Sct 1
  • Address Line: USS Wisconsin BB–64
  • ZIP Code: 12345 (use actual zip code)
  • City: FPO (use "APO" if approriate)
  • State: AA or AE
Can I ship to destinations outside the US?

Yes. See Shipping to International Destinations  on this page.

Can I ship to multiple addresses?

When you checkout, you will be given the option on the shipping page to "Ship to multiple addresses."

Can I delay the shipment of my order?

If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call 1.888.965.6275, and one of our sales associates will be happy to assist you.