Shipping Information
Holiday Shipping Schedule
Hanukkah — Tuesday, December 12, 2017 - Wednesday, December 20, 2017
Shipping | Order by Date | To deliver on or before: |
---|---|---|
Standard UPS - Monogrammed Items |
Wednesday, December 13 at 12:00pm PT |
Wednesday, December 20 |
Rush UPS - Monogrammed Items |
Wednesday, December 20 at 7:00pm PT |
Wednesday, December 20 |
Standard UPS - Non-Monogrammed Items |
Tuesday, December 19 at 11:59pm PT |
Wednesday, December 20 |
Rush UPS - Non-Monogrammed Items |
Thursday, December 21 at 6:00pm PT |
Wednesday, December 20 |
Christmas — Monday, December 25, 2017
Shipping | Order by Date | To deliver on or before: |
---|---|---|
Standard UPS - Monogrammed Items |
Sunday, December 17 at 12:00pm PT |
Friday, December 22 |
Rush UPS - Monogrammed Items |
Wednesday, December 20 at 7:00pm PT |
Friday, December 22 |
Standard UPS - Non-Monogrammed Items |
Tuesday, December 19 at 11:59pm PT |
Friday, December 22 |
Rush UPS - Non-Monogrammed Items |
Thursday, December 21 at 6pm PT |
Friday, December 22 |
*Additional $17.50 charge per shipping address for Rush Delivery.
Shipping + Processing {to the Contiguous 48 States}
Order Total | Standard Shipping 4-6 business days via UPS |
Rush Shipping 2-3 business days via UPS |
---|---|---|
Up to $25.00 | $5.95 | $23.45 |
$25.01 - $45.00 | $6.95 | $24.45 |
$45.01 - $75.00 | $7.95 | $25.45 |
$75.01 - $95.00 | $8.95 | $26.45 |
$95.01 - $150.00 | $9.95 | $27.45 |
$150.01 - $300.00 | $10.95 | $28.45 |
$300.01 & over | $12.95 | $30.45 |
Our shipping and processing charges cover the cost of processing your order, handling and packing the products you purchase, delivering them to you, related overhead and other items.
Most purchases are shipped from our Distribution Center by UPS, to arrive in your home within 4-6 business days of order receipt. In the event of a delay, we will notify you by email or mail. Items ordered together may not arrive in the same box.
Items delivered to U.S. Territories are shipped via Parcel Post. We use Parcel Post to ship to a P.O. Box, APO or FPO address. Please call our Customer Service department at 888.965.6275 with questions. We now ship to over 75 countries — please see International Orders for more details.
Shipping + Processing {outside the Contiguous 48 States}
Destination | Carrier | Charge | Arrival |
---|---|---|---|
Alaska / Hawaii | UPS | Add $10 | 6-8 business days |
U.S. Territories* | Air Parcel Post | Add $10 | 10-15 business days |
*The regular shipping and processing charges listed above cover Parcel Post Delivery.
Note: Standard shipping and processing charges are applied for each shipping address on an order.
Rush Delivery + Processing
For an extra charge of $17.50 per address, you can select Rush Shipping during checkout. In stock items will arrive within 2 to 3 business days.
If we receive your order by noon (PT), Monday through Thursday, you'll receive your purchase within 3 business days; orders placed Friday through Sunday by noon (PT) will arrive on the following Wednesday. Please note that the charge for rush delivery is in addition to standard shipping and processing charges, listed above. This rush service is not available on items that are out of stock, shipped directly from the manufacturer or shipped outside the contiguous 48 states.
Backorders
We will ship backordered items as soon as they are in stock. In the event of a delay, we will notify you by mail or email.
Prices + Sales Tax
Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. Orders shipped to California locations are F.O.B. destination point which means title passes in California.
White Glove Delivery
- White Glove is a premium service required on oversized furniture items and has an associated fee (standard shipping + processing costs still apply).
- With White Glove, your order is safely brought into your home by a skilled delivery team on a pre-scheduled date and timeframe (typically a 4-hour window), unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion.
- Available in the contiguous 48 states only.
- Does not include installation (i.e. wall mounting of shelving units).
Additional Questions?
If there's something you can't find here, feel free to get in touch with us directly.
Phone: 888.965.6275