Shipping

Holiday Shipping Schedule

Know when you need to place your orders to ensure they’ll be delivered in time.*

Hanukkah — Tuesday, December 12, 2017 - Wednesday, December 20, 2017
Shipping Order by Date To deliver on or before:
Standard UPS - Monogrammed Items Wednesday, December 13 at 12:00pm PT Wednesday, December 20*
Rush UPS - Monogrammed Items Wednesday, December 20 at 7:00pm PT Wednesday, December 20*
Standard UPS - Non-Monogrammed Items Tuesday, December 19 at 11:59pm PT Wednesday, December 20
Rush UPS - Non-Monogrammed Items Thursday, December 21 at 6:00pm PT Wednesday, December 20
Christmas — Monday, December 25, 2017
Shipping Order by Date To deliver on or before:
Standard UPS - Monogrammed Items Sunday, December 17 at 12:00pm PT Friday, December 22*
Rush UPS - Monogrammed Items Wednesday, December 20 at 7:00pm PT Friday, December 22
Standard UPS - Non-Monogrammed Items Tuesday, December 19 at 11:59pm PT Friday, December 22
Rush UPS - Non-Monogrammed Items Thursday, December 21 at 6pm PT Friday, December 22

*Some exclusions apply. A more precise estimate will be shown on the Payment & Review page of Checkout.

Shipping Types

Our products are delivered by Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address. Select furniture or oversized items may be delivered by Truck Delivery.

 

Front Door Parcel Delivery

Standard Shipping

Front Door items ship from our warehouse and arrive within 4-6 business days of receiving your order.

Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

Rush Shipping

For an extra charge of $17.50 per address we can arrange for rush delivery to most destinations within the contiguous 48 states. 

If we receive your order by 12pm PT Monday through Friday, you'll receive your order within 3 business days; orders placed Friday through Sunday by Noon PT will arrive on Wednesday.

Truck Delivery is used for oversized furniture items and has an associated fee (standard shipping & processing costs still apply). Includes White Glove Service: your order is safely brought into your home by a skilled delivery team on a pre-scheduled date and timeframe (typically a 4-hour window), unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion.

Available in the contiguous 48 states only. Does not include installation (i.e. wall mounting of shelving units).

Gift Cards

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by USPS with standard delivery (5-7 business days).
  • Next day delivery is available for an $8.50 charge – arrives in 1 business day if placed by 9am PT Mon-Fri.
  • Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.

Deliveries to Alaska, Hawaii, US Territories, and Military Addresses (APO/FPO)

Items shipped to Alaska, Hawaii and U.S. territories are delivered by USPS with an additional charge of $10. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. 

The standard shipping charge applies to orders shipped to APO/FPO addresses and will arrive within 4 to 6 weeks.

Shipping Rates & Fees

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

Front Door Parcel Delivery - Standard and Rush

SHIPPING RATES - to contiguous 48 states

Order Total

arrives in 4-6 business days

add &17.50 to Standard fee,

arrives in 2-3 business days

Up to $25 $5.95 $23.45
$25.01-$$45.00 $6.95 $24.45
$45.01-$75.00 $7.95 $25.45
$75.01-$95.00 $8.95 $26.45
$95.01-$150.00 $9.95 $27.45
$150.01-$300.00 $10.95 $28.45
$300.01 and over $12.95 $30.45

SHIPPING RATES - to Alaska, Hawaii, and US Territories

Order Total Arrives
Alaska/Hawaii Add $10 to standard rate 6-8 business days
US Territories* Add $10 to standard rate 10-15 business days

Rush Shipping is not available for items shipped outside the contiguous 48 states

*The regular shipping and processing charges listed above cover Parcel Postal Delivery.

Note: Standard shipping and processing charges are applied for each shipping address on an order.

Gift Cards - Standard and Next-Day

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by USPS with standard delivery (5-7 business days).
  • Next day delivery is available for an $8.50 charge – arrives in 1 business day if placed by 9am PT Mon-Fri.
  • Orders placed after 9am PT Friday through Sunday will arrive on Tuesday.

Delivery Surcharges

Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges


Sales Tax

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*.

States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. The local sales tax of the delivery destination is also charged. Orders delivered to California locations are F.O.B. destination point which means title passes in California.

Shipping to International Destinations

Through our partnership with Borderfree, we are pleased to provide an enhanced international shopping experience for customers in various countries. Through Borderfree, we present product prices in the international currency of our customer's choice and a guaranteed order total. 

To access International Shopping, choose the international shipping destination and preferred currency on our website by selecting the “Ship to” control at the top of any page.

Shipping To USA from International Location

All international orders must have a ship-to destination outside the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.

Shipping To APO/FPO Address

If you have an U.S. billing address and are shipping to an APO/FPO address, please proceed through the domestic checkout process.

Learn More

To learn more about shipping internationally, view our International Help Topics.

Special Cases: Shipping Q&A

For Complete Q&As on Shipping, view our Help Topics page.

What happens if the item I ordered is backordered?

In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.

Can I ship to a PO Box?

We can ship most items to a P.O. Box. This excludes oversized items and those shipped directly from our manufacturers. You will receive a message during checkout if the item is not eligible to ship to a PO Box.

Can I ship an order to an APO/FPO address?

Yes, for an additional charge of $10.

When entering an APO or FPO address, please follow this example:

  • Name: PO3 Chuck Williams
  • Address Line: Marine Division Sct 1
  • Address Line: USS Wisconsin BB–64
  • ZIP Code: 12345 (use actual zip code)
  • City: FPO (use "APO" if approriate)
  • State: AA or AE
Can I ship to destinations outside the US?

Yes. See Shipping to International Destinations  on this page.

Can I ship to multiple addresses?

When you checkout, you will be given the option on the shipping page to "Ship to multiple addresses."

can I delay the shipment of my order?

If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call 1.888.965.6275, and one of our sales associates will be happy to assist you.