Email Customer Service

At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by phone,
email or using one of our self—service features.
From start to finish, your satisfaction is
important to us.

Track Your Order

Track Your Order

Available for online status–
tracking 24 hours after it
has been placed.

Returns

Returns

You can return eligible
items for a refund of the
merchandise value.

Shipping

Shipping

Items are shipped to 48
states and to Alaska, Hawaii
and US Territories.

International Orders

International Orders

Shipping to over 90
countries including Canada
and Australia.

PB Credit Card

MG Gift Card

Can be redeemed online or by
phone for merchandise.

Email Settings

Email Settings

Manage your settings and
frequency of updates and
latest offers.

The Key Rewards
Personalization Guide

Personalization Guide

Choose between traditional monogram
or personalization in a variety of different
fonts and color options.

View Guide >

For all other requests, please visit customer service on our desktop site